Help · Shipping
Shipping & delivery
Free worldwide shipping, with customs and duties included, so the price you see at checkout is the price you pay.
Shipping costs & duties
We offer free shipping worldwide. Customs duties and tariffs are included on every order we ship to you, so there's nothing extra to pay on delivery.
Processing
Orders are processed in 1–3 business days. During this time we complete quality checks and prepare your packaging, so every item arrives in top condition. Your order is then passed to our trusted shipping partners.
Where we ship
We ship to most countries around the world, and most of our orders go to the United States, Canada, Europe, Australia, New Zealand and Asia. Delivery usually takes 5–15 business days.
Tracking your order
Your tracking number is emailed to you within 1–3 business days after purchase, with a direct link to follow your order. You can also check it any time on Track Your Order.
Orders with several items
We ship from multiple warehouses to keep delivery times short. If you order more than one product, your items may arrive separately and on different days.
Holiday season
During the busy November–December holiday season, delivery may take slightly longer. Thank you for your patience.
Returns
30-day returns – see our return policy. For standard returns, return shipping is paid by the customer. If an item arrives defective or damaged, we'll give you a full refund or send a free replacement.
Questions
Will I pay customs or import fees?
No. Customs duties and tariffs are included on every order we ship to you, with no extra fees on delivery.
When will I get my tracking number?
Within 1–3 business days after purchase, by email, with a direct tracking link.
Why did my order arrive in more than one package?
We ship from several warehouses to keep delivery fast, so multi-item orders can arrive separately and on different days.
What if my light arrives defective or damaged?
Email info@dcorra.com with your order number and a short description or photo of the issue. We'll give you a full refund or send a free replacement.
Will the light work in my country?
Our lights are rated 110–260V, so they work with standard household voltage in most countries. Check the voltage on each product page.
My delivery is taking longer than expected.
Delivery usually takes 5–15 business days. If your order is taking longer than that, email info@dcorra.com with your order number and we'll check on it for you.
Free worldwide shippingCustoms & duties included
30-day returnsSee our return policy
Secure checkoutPay your way
4.93/5 ratingFrom 2,281 reviews
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Still have a question?
Our team personally replies to every message. Email us or start a chat and we'll help with sizing, delivery or your order.
